ProjectRef:IE/01-2002/SSCPROPOSALTOSERVICEIMPLEMENTATIONOFISO9001:2000ForSSConsultancyPteLtdAddressSingapore(199588)PreparedbyAmosTan29January2002AllRightsReservedCONTENTSPageIntroduction32.ScopeofProject33.ConsultancyContents44.ConsultancyMethodology55.ProjectDuration76.ProjectDeliverables87.ProjectInvestments98GeneralTermsandConditions119.ProjectConsultants1310.CVofPrincipalConsultant14CVofSeniorConsultant2811LetterofAcceptance32第3页共35页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共35页INTRODUCTIONSSConsultancyPteLtdintendstoimplementaqualitymanagementsystembasedonISO9001:2000standard.TheyhaverequestedInnovativeEdgePteLtdtosubmitaconsultancyprojectproposaltoassistthemintheirendeavourtoachievecertificationtoISO9001:2000.ThisconsultancyproposaldescribesthestagesofworkthatwillsystematicallyleadSSConsultancyPteLtdtoachievetheirdesiredcertification.ScopeofProjectTheconsultancyactivitiesdetailedinthisproposalcoveronlytheimplementationofthequalitymanagementsystembasedonISO9001:2000.Modificationofcurrentprocedures,ifany,willbecarriedoutsolelyonthebasisofneedtomeetadditionalrequirementsimposedbyISO9001:2000standardwhereapplicable.Alargeproportionoftheconsultancytimewillbedevotedtodevelopingnewmethodsorrevisingmethodsforcarryingoutquality-relatedactivitiesalongtheapproachrequiredbyISO9001:2000.Thesubsequentdevelopmentofqualityprocedures,workinstructionsandanyotherdocumentsnotexplicitlyspecifiedbytheISO9001:2000standardshouldbetheresponsibilityofSSConsultancyPteLtd.WhileourConsultantprovidesthenecessaryguidancetohelpSSConsultancyPteLtdimplementtheISO9001:2000standard,theManagementoftheSSConsultancyPteLtdisfullyresponsibleforensuringthattheneworrevisedqualitypracticesasrequiredbyISO9001:2000arecarriedoutatvariousworkareas.第4页共35页第3页共35页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第4页共35页CONSULTANCYCONTENTSThecontentsofthisconsultancyprojectcoverthefollowingactivities:1.Reviewanycurrentdocumentationthatwereestablishedanddocumented.Wherenecessary,documentswillbeamendedtocomplywiththerequirementsoftherevisedstandard.2.IdentifyandmapouttheSSConsultancyPteLtd’scriticalorvitalprocessesandtheirinter-links.Theseprocessmapswillhelpintheidentificationofcriticalpointsforcontrol,monitoringandmeasurementsoftherelatedprocesses.Relevantdocumentationmayneedtobeestablisheddependingonoperationalneeds.3.ReviewcurrentprocessesandstreamlinethemaccordingtothePDCAapproachforbettermanagementofprocesses.4.HelptheSSConsultancyPteLtdidentifyperformanceindicatorsandimprovementobjectives(includingfunctionalobjectives)tosupporttheQualityPolicy.5.Assistindefiningandmeasuringtheeffectivenessofactionstakentodevelopandimprovejobcompetencies,includingtraining.6.Provideguidanceinthedevelopmentofacustomersatisfactionmeasurementsystem.7.AssistinidentifyingareasforimprovementaccordingtotherequirementsofISO9001:2000.8.AssisttheSSConsultancyPteLtdtoestablishthe6mandatoryproceduresspecifiedintheISO9001:2000standard.第5页共35页第4页共35页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第5页共35页CONSULTANCYMETHODOLOGYOurconsultancymethodologyfollowstheroadmapbelow:1.TrainingOurConsultantwillconductaone-dayin-housetrainingonISO9001:2000.Classsizewillbelimitedtoamaximumof20participants.AdditionalclasseswillbechargeableaccordingtotheratesdefinedinthesectiononPro...
