第1页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共17页ACTIVITIESJOBCATEGORIES:TOURDESKATTENDANTAEROBICINSTRUCTORASSISTANTACTIVITIESDIRECTOREQUIPMENTSUPERVISORBEACHATTENDANT第2页共17页第1页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共17页ACTIVITIESJOBCATEGORYWINNERTOURDESKATTENDANTSHERATONFIJIRESORTTASKSHOTELORIENTATIONDEPARTMENTORIENTATIONKNOWINGTHETOURSOFFEREDGUESTCOMPLAINTHANDLINGGUESTRELATIONSSKILLSTOKNOWALLEQUIPMENTAVAILABLEFAMILIARITYWITHWEEKLYACTIVITIESPROGRAMMEKNOWLEDGEOFTYPESOFAEROBICSOFFEREDSAFETYPROCEDURESANDFIRSTAIDFAMILIARITYWITHCONTROLSYSTEMSFORGAMESANDEQUIPMENTANDTHEPRODUCTIONOFANINVENTORYANDCONTROLSYSTEMCARRYINGOUTMISCELLANEOUSACTIVITIESISSUEANDRECLAIMOFTOWELSFROMTOWELBUREMANNINGTHEBEACHBUREKNOWINGTHEVOUCHERANDCONTROLSYSTEMSPROMOTINGGROUPPARTICIPATIONANDENCOURAGINGACTIVITIESTEACHINGASAILBOARDLESSON第3页共17页第2页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共17页TEACHINGAHOBIECATSAILINGLESSONTAKINGTHEWATERPOLOACTIVITYGIVINGTHESAILINGTHEORYLECTUREGIVINGTHESAILBOARDTHEORYLECTURECARRYINGOUTTHESAILBOARDFREESTYLEDEMONSTRATIONRUNNINGTHEHOBIECATSTAGGEREDREGATTARUNNINGTHESHERATON/REGENTREGATTACARRYINGOUTTHESAILBOARDCOMPETITIONDONGTHEHOBIEJOYRIDEACTIVITYSETTINGUPTHEVOLLEYBALLANDKNOWINGTHETHEMESORGANIZATIONOFMINI-TOURNAMENTSACTIVITIESJOBCATEGORYWINNERTOURDESKATTENDANTSHERATONFIJIRESORTTASKS(continuingfrompreviouspage)TAKINGTHEMORNINGJOGORWALKCARRYINGOUTTHEPRE-STRETCHCLASSKNOWLEDGEOFCHILDREN’SPROGRAMMESCHILDREN’SMORNINGJOG,WALK,SHELLHUNTOROTHER第4页共17页第3页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第4页共17页MORNINGEVENTCHILDREN’SSWIMMINGLESSONSANDGAMESACTIVITYCHILDREN’SQUIZCHILDREN’SMEALCHILDREN’STREASUREHUNTCHILDREN’SMOVIEEXCURSIONTOTHELOCALCARVINGVILLAGESCAVENGERHUNTANDCRABRACECHILDREN’SEARLYEVENINGGAMESACTIVITIESCHILDREN’SPAINTINGCOMPETITIONLAUNCHINGANDRECOVERINGSAILBOARDS,HOBIESANDOTHERCRAFTSOPERATIONOFCHASEBOATCHILDREN’STALENTSHOWEVENTANDPREPARATIONPRODUCEANINVENTORYANDCONTROLSYSTEMFORSIGNINGOUTEQUIPMENTMAINTAININGSECURITYOFEQUIPMENTREPAIRSSAFETYSUPERVISIONANDPROCEDURESREPAIRSSAFETYSUPERVISIONANDPROCEDURESTOURDESKORIENTATIONG.R.O.TRAININGALLASPECTSOFTHETOURDESKANDPROCEDURES第5页共17页第4页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第5页共17页STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:HOTELORIENTATIONSTANDARD:=====================================================================PROCEDURE:第6页共17页第5页共17页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第6页共17页STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:DEPARTMENTORIENTATIONSTANDARD:ALLACTIVITIESSTAFFWILLKNOWTHEFUNCTIONSANDROLEOFTHEDEPARTMENT,THERULES,ANDREGULATIONSWHICHGOVERNIT,ANDTHEIROWNROLEWITHINIT.======================================================================PROCEDURE:1.Introductionontheroleandgoalsofthedepartmentandthestandardsofservicewewillaimtomeet.2.Explanationofthetrainingscheduleforeachemployee,andwhatthetraininginvolves,plustheimportanceofit–schedulegiveoutforbothweeks.3.Showingofdepartmentalstructureandlineofcommand.Thiswillbedoneusingalinechart.Reasonsforitandtheimportanceofitwillbestressed.4.Explainingofthefunctionsof...
