国际著名酒店娱乐部程序(英文)-02ACTIVITIES1.14-33VIP免费

第14页共21页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第14页共21页STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:FAMILIARITYWITHTHECONTROLSYSTEMSFORGAMESANDEQUIPMENTANDTHEPRODUCTIONOFANINVENTORYANDCONTROLSYSTEM.STANDARD:THEASSISTANTANDTHESUPERVISORWILLJOINTLYPRODUCEANINVENTORYOFALLEQUIPMENTANDACONTROLSYSTEMFORTHEISSUEOFGAMESANDEQUIPMENT.EACHWILLBESIMPLEANDEFFECTIVE.PROCEDURE:TheassistantandSupervisorwillproduceaninventoryofalldepartmentalequipment.Thisinventorywillbecheckedatintervals.Fromtheinventory,theywillalsoproduceacontrolsystemfortheissueandreclaimofallgamesandsportsequipment.AllstaffwillbeawareofhowthesystemworksandhowtoissueandreclaimequipmentfromtheBeachBureandActivitiesDesk.InventoryTheinventoryissimplyalistorrecordofallequipmentthedepartmenthasatitsdisposal.Itservesthepurposeofensuringthattheequipmentisaccountedforandthatifanyequipmentgoesmissing,weareawareofit.TheControlSystemTwo“Equipmentissue”bookswillbeopened.OneforusebehindtheActivitiesDeskandoneforusebehindtheBeachBure.NoChargewillbemadeforissueoftheequipment,butitshouldbereturnedby5p.m.totheplaceofissue.EquipmentissuedattheActivitiesDeskmaystayoutovernight.第15页共21页第14页共21页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第15页共21页PROCEDURES:(continued)TheControlsystemswillconsistofthetwobooksinwhichentrieswillbemade.Theentrieswillbeasfollows:RoomTimeDateReturnedNameEquipmentExpectedInitialReturnByTheentriestobemadeareself–explanatory.ThebookshouldbecheckedattheendofthedaybytheAssistanttoensurethatallequipmenthasbeenreturnedtotheBeachBure.HeshouldalsocheckthatallequipmentattheActivitiesDeskisaccountedfor.ForguestswantinggamesaftertheActivitiesDeskisclosedtheyshouldrefertothereceptionforissueofequipment.Itisvitalthatalequipmentbeinventoriedandthenitsusemonitored.Thiswillissuetheequipmentagainstlossortheftandwillserveasanefficientrecordofrepairsneeded.第16页共21页第15页共21页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第16页共21页STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:CARRTUBGOUTOFALLMISCELLANEOUSACTIVITIES.STANDARD:ALLSTAFFWILLBEFLEXIBLEENOUGHTOCARRYOUTACTIVITIESATSHORTNOTICE–ANDBRINGINSPECIALSKILLSOFTHEIROWN–SUBJECTTOTHEACTIVITYDIRECTOR’SAPPROVALPROCEDURE:Theactivitiespresentedinthedailyprogrammeandthespecialactivitiesprogrammeareoftensubjecttochange.Althoughmanyoftheactivitiesarepermanent,otherscouldbeaffectedbybadweather,equipmentfailureorbytherebeinglackofparticipants.Ineacheventuality,staffmusthavetheabilitytoimprovise..Theactivitiessubstitutedcouldbe:-specialinterestevents.-themeevents-groupactivities.-conventionrequirements.Or-wetweatherevents.Whereaneventisneededtosubstituteaprogrammedevent,theActivitiesDirectormayaskanyemployeetoimproviseStaffshouldpreparealistofactivitiesandeventsheorshecouldcarryouttocaterfrothispossibility.BeforebringinginanyeventwhichdeviatesfromtheprogrammetheActivitiesDirectoristoreceivetheproposalandwillthentakethenecessaryaction.第17页共21页第16页共21页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第17页共21页STANDARDSANDPROCEDURESDEPARTMENT:ACTIVITIESJOBCATEGORY:TOURDESKATTENDANTHEAD:G.M.APPROVAL:DATE:TASK:ISSUEANDRECLAIMOFTOWELSFROMTOWELBURE.STANDARD:PROCEDURE:第18页共21页第17页共21...