JapaneseBusinessEtiquetteChineseandEnglishEditionCourseware$number{01}目•Introduction•BusinessMeetingsand•Businessoccurrencesand01IntroductionThedefinitionandimportance•Definition:Japanesebusinessetiquettereferstothenormsandrulesthatshouldbefollowedinthebusinessenvironmenttoensuresmoothcommunication,cooperation,andsuccessinbusinesstransactionsItincludesbehaviors,communicationmethods,andculturaldifferencesintheJapanesebusinessculture•Importance:Intoday'sglobalbusinessenvironment,effectivecommunicationandcooperationareessentialforsuccessUnderstandingandobservingJapanesebusinessetiquettescanhelpforeignbusinesspeopleavoidmisunderstandingsandconflicts,establishgoodrelationshipswithJapanesepartners,andpromotebusinesscooperationanddevelopmentItisalsoanimportantfactorinensuringthatbusinesstransactionsrunsmoothlyandsuccessfullyTheBasicFrameworkofJapan•Languagebarriers:AlthoughmanyJapanesebusinessescanspeakEnglish,languagebarriersstillexistItisnecessarytounderstandJapanesebusinesslanguageandavoidusingwordsthatmaybeinterpretedasessentialorunsatisfactory•Hierarchyandseniority:TheJapaneseplacehasgreatimportanceonhierarchyandseniorityWhencommunicatingwithJapanesebusinesses,itisnecessarytoshowrespectfortheirrankandpositiontomaintaingoodinterpersonalrelationships•Grouporientation:TheJapanesehaveastrongsenseofgrouporientationTheyvalueteamworkandcooperation,andtheyoftenprioritizetheinterestsofthegroupovertheirowninterestsWhendealingwithJapanesebusinesses,itisnecessarytoexaminetheirteamorientationandavoidactionsthatmaydamagetheinterestsofthegroupBusiness02communicationandexcLanguageandnon-verbalcommunicationVerbalcommunicationClearanddecidelanguage,avoidanceofcolloquiallanguage,useofpoliticallanguageNonverbalcommunicationBodylanguage,socialexpression,eyecontact,handshakeBusinessTelephoneEtiquetteGreetingUseawarmandfriendlymeeting,avoidsoundingtooformalorrobotic123VoicetoneMaintainapleasantandprofessionaltone,avoidsoundingtoocasualorindependentMessageleavingBeclearanddecidewhenleavingamessage,includingallnecessaryinformationBusinessemailetiquetteSubjectlineBodycontentBeclearandagreeinthebodycontent,avoidusingcolloquialClearanddecidesubjectlinethataccuratelyreflectsthecontentoftheemaillanguageorinappropriatelanguage01020304SalutationClosingUseappropriatesales,suchas"Dear"or"Hello",avoidusingUseappropriateclosing,suchas"Bestwishes,"avoidusinginappropriatelanguageinappropriatelanguageBusinessMeetingsandNegotiations03BusinessMeetingEtiquette•KnowingtheappropriateetiquetteforbusinessmeetingsisessentialforsuccessItensuresthatallpartiesinvolvedarecompatible,respected,andunderstoryBusinessMeetingEtiquetteThefirstruleofbusinessmeetingistobeontimeThisdemonstratesrespectforothersandtheirtimeIfyouarerunninglate,itisessentialtocontactthemeetingorganizerorhostassoonaspossibleTheymayneedtorescheduleorprovideanupdatetotheotherattendeesArriveatthemeetingpreparedandwithaclearunderstandingoftheagendaThisshowsthatyouvalueothers'timeandareseriesaboutyourparticipationBusinessnegotiationskillsandtechniques•Successfulbusinessnegotiationsrequireacombinationofbothskillsandtechniques•Thefirststepinanynegotiationistopreparewellbyresearchingtheotherparty,understandingtheirposition,andformulatingaplan•EffectivecommunicationskillsarecriticalinanynegotiationThisincludesactivelistening,askingprobingquestions,a...
