1©2005NokiaV1-Filename.ppt/yyyy-mm-dd/InitialsCompanyConfidentialMSS/MGW日常操作维护2006.05.11郑州2©2005NokiaV1-Filename.ppt/yyyy-mm-dd/InitialsCompanyConfidential1Printoutactivealarmdaily输出每日告警ZAHO;(MSC&MSS/HLR)ZAAP;(MGW)1.Checkifanynewalarmsexistwithoutacceptablereason.检查是否有不明原因的新告警2.TrytoresolvethealarmbyreferringAlarmManual.根据告警手册消除告警3.Threestaralarmsrequireimmediateuseractions.三星告警需要用户立即处理4.Onlyneedtocancelthealarmifthesystemdoesnotdetectthefaultyhasbeencorrected.只能将那些系统不能监测到的告警进行清除5.Ifunabletoresolvethealarm,contactNokiaHelpDesk.如果不能解决，向HelpDesk求助2CheckAlarmhistory检查告警历史记录ZAHP;(MSC&MSS/MGW/HLR)1.Checkthealarmhistorydata,includingallalarmevents:alarmandcancellationsofalarms,disturbancesandnoticesandsaveinalogfile.检查告警历史数据，包括所有告警事件：告警、告警清除、扰动和通知，并保存成日志文件2.Displaythealarmhistoryonthebasisoftheobjectunit,alarmclass,oralarmnumber,furthermore,youcanusethedateandtimetodefinetheperiodtobeprintedout.可以基于单元，告警级别和告警号码输出告警，也可以定义日期和时间来输出告警3.Trytoresolvethenotices/disturbancesbyrefferingAlarmManual.根据告警手册解决notices/disturbaces4.IfunabletosolvetheAlarm,contactNokiaHelpDesk.如果无法解决，向HelpDesk求助3CheckUnitStatus检查单元状况ZUSI;(MSC&MSS/MGW/HLR)1.CheckifanyUnitisinabnormalstatewithoutreason.检查是否有不明原因的异常状况发生2.Notrecommendtochangeunitstatusbyforce.不建议用强制更改单元状态3.Diagnosetheconcernedunit.诊断相关单元4.ChangethefaultyPIUthendiagnose.更换故障单元板件然后诊断5.Ifunabletosolvetheproblem,contactNokiaHelpDesk.如果无法消除告警，向HelpDesk求助4Checkassociationstatus检查关联状态ZOYI::A;(MSS/MGW)1.检查associationset和association的状态.2.检查主,备用IP地址是否与信令单元一致.5CheckVMGWstatus检查虚拟MGW状态ZJGI;(MSS)ZJVI:VID=0&&49;(MGW)1.检查VMGW状态是否正常.2.检查相关的IP地址是否与信令单元一致3©2005NokiaV1-Filename.ppt/yyyy-mm-dd/InitialsCompanyConfidential6CheckTrafficabilityPerformance.检查话务完成情况ZTUT:SER;(MSC&MSS)1.Checkif“NOTANSWEREDCALLS”ismorethan40%.检查是否无应答呼叫超过40％2.Ifitismorethan40%,checktheindividualClearCodegroups.如果无应答率超过40％，检查每个释放码组3.CheckifthereishugenumberforaClearCodewithoutacceptablereason.检查是否有大量不明原因的释放码组4.ChecktheClearCodeexplanationinMaintenanceManualandtrytoresolve.it.根据维护手册检查拆线代码，并尝试解决5.Ifunabletosolvetheproblem,contactNokiaHelpDesk.如果无法消除告警，向HelpDesk求助7ChecktheWDUworkingstatesincomputerunitsandR/Woperation.检查各单元硬盘的工作状态和读写操作ZISI:,OMU;(MSC&MSS)ZIHI;(MGW)ZISI:,STU;(MSC&MSS)ZISI:,CHU;(MSC&MSS)ZISI:,HLRU;(HLR)ZISI:,ACU;(HLR)ZIWX(MSC&MSS/HLR)1.CheckifthestateofanyofWDUisotherthanWO-BU.检查是否有任何WDU不在WO-BU状态2.Ifthereisany,trytochangethestatetoWO-BUandtrytolistthedirectoryofthediskusingZIWX::::%,%;command.如果有，试着使其改变到WO-BU状态，并用ZIWX....”命令检查磁盘目录3.Iftheproblemstillexists,diagnosetheconcerneddiskunit(MaintenanceManualRef./1/).如果问题仍然存在，诊断相关的磁盘试着解决该问题4.IfdiagnoseisOK,pleaserecordtheG-List/P-List(ServiceTerminalcommand:ZMBLG/ZMBLP),thenformatWDUagainafterchangeitintoTE-EX.IfG-Listvaluechange,it’sstronglyrecommendedtochangeanotherWDU.如诊断正常，请使用ST指令记录硬盘的G-List/P-List值，然后更改成TE-EX状态后格式化硬盘，如G-List值发生变化，强烈建...
