(地址)从小地址到大地址(日期)May28,2004DearBob,(称呼)I’mwritingtotellyouthat…._________________________________________________________________________________________________(结束语)Bestwishes!(谦称)Yourssincerely,(签名)LiHua(正文)2ChengHaiMiddleSchoolWenHuaRoad,FengXiangChenghai,515800Guangdong,ChinaAug.19,2005DearSir(s),Gentlemen,(写给机构或公司)I’mwritingtotellyouthat…_________________________________________________________Lookingforwardtoyourearlyreply!Yourstruly,LiHuaJanuary(Jan.)一月February(Feb.)二月March(Mar.)三月April(Apr.)四月(May五月,June六月,July七月不缩写)August(Aug.)八月September(Sept.)九月October(Oct.)十月November(Nov.)十一月December(Dec.)十二月写书信时:开头语---I’mgladtohearfromyou.Hownicetohearfromyouagain.I’mwritingtotellyousomethingabout…Yourletterof(August29)cametomeonlyyesterday.Ireallydon’tknowhowtothankyouforyourhelp/kindness…结束语---Pleasegivemybestregardsto….WishingyousuccessI’mlookingforwardtohearingfromyousoon.Bestwishes!/Bestwishestoyou!谦称:Yourssincerely,Yourstruly,Yoursrespectfully,1.Lettersofcomplaint(抱怨信):购买的商品发现有毛病,对商品质量,或某项服务不满意,你会写信投诉,提出意见.这类投诉信或抱怨信属于公务信函,用词比较正规,没有客套语.2.格式:称呼不必写出收信人的姓名,只需简单地写DearSir(s)3.一般包括三个内容:1).写信的目的2).投诉或抱怨的内容3).处理意见和要求.书写简洁,开门见山,直截了当.DearSir,I’mwritingtosaythatI’mnotsatisfiedwiththefridgeIboughttwoweeksago.Ifoundsomethingwrongwithit.The“COLDCONTROL”doesn’tworkwell.Also,whenitstartsitmakesaloudnoise.Irangyourservicecenterseveraltimes,butnobodycame.Ihopeyou’lllookintothematterandsendsomeonetorepairitorchangeanotheroneforme.Orelse,takebackthefridgeandI’llgetmyrefund.I’mlookingforwardtoyourreply.Thankyou.Yourssincerely,ZhouLanProblemstobesolved:1.时态2.语言的流畅性（多用地道英语短语或句型）3.描述要符合客观事实4.书写错句：Ihaveboughtyourcompany’sfridgesomedaysago.Afteruse…Whenitworksitmakesmuchnoises.Iwishyoucanhelptorepairthefridge…WhenIbackhome,Ifound…TheproblemofthefridgewastheColdControldidn’twork.1.上个月你(WendyBronson)在度假时买了条丝绸短裙,后来发现裙子上有一大黑点。2.此事令你感到心烦.你认为物有所值,你以裙子的标价付了钱,就应得到相应的高质量。3.随信退还裙子并要求全额退回80.50美元和3.25美元的邮资。4.写信日期为2004年6月15日。June15,2004DearSir,I’mwritingtoyouaboutasilkskirtIboughtfromyourcenterwhenIwasonholidaylastmonth.WhenIgottimeandtookitoutofthebag,Ifoundalargeblackmarkontheside.Iwasverymuchupsettodiscoverythismark.Atyourprices,Iexpecttopquality!Iamreturningtheskirtwiththisletterandexpecttoreceiveafullrefundof$80.50,alongwith$3.25postage.Bestwishes!Yourssincerely,WendyBronson
