第1页共230页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第1页共230页销售部培训手册目录第一篇岗位职能职责.............................................5第一章销售经理职能职责.........................................5一、职位要求..................................................................................................................5二、职位职责..................................................................................................................6第二章销售主管职能职责.........................................7一、职位要求..................................................................................................................7二、职位职责..................................................................................................................9第三章销售主任职能职责........................................11一、职位要求.................................................................................................................11二、职位职责................................................................................................................12第四章销售主秘职能职责........................................14一、职位要求................................................................................................................14二、职位职责................................................................................................................16第五章销售秘书职能职责........................................18一、职位要求................................................................................................................18二、职位职责................................................................................................................19第六章项目客服职能职责........................................22一、职位要求................................................................................................................22二、职位职责................................................................................................................22第七章项目出纳职能职责........................................24一、职位要求................................................................................................................24二、职位职责................................................................................................................25第八章项目司机职能职责........................................26一、职位要求................................................................................................................26二、职位职责................................................................................................................27第二篇销售基础知识培训........................................28第一章房地产基础知识..........................................28一、房地产的概念.........................................................................................................28二、房地产的分类.........................................................................................................28三、房地产开发............................................................................................................28四、房地产开发主要程序.............................................................................................29五、房地产投资.....