重庆医科大学本科生毕业论文论文题目构建和谐医患关系作者姓名XXX指导老师姓名XXX职称讲师单位XXXXX大学管理学院专业、年级XXXXX专业（XXXX方向）200X级论文答辩年月20XX年X月目录引言…………………………………………………………………………………………………………………………………………………………………………31、医患关系的现状…………………………………………………………………………………………………………………………………………42、医院医患关系存在的问题........................................................................................52.1医院医务人员专业水平不够............................................................................52.2医务人员服务态度不好....................................................................................52.3患者对医生以及医术盲目期望高....................................................................52.4医院乱收费........................................................................................................62.5医院对患者的诱导需求....................................................................................63、引起医患关系紧张的原因........................................................................................63.1社会因素影响....................................................................................................63.2医院自身因素....................................................................................................73.3患者自身因素....................................................................................................73.4医患沟通因素....................................................................................................83.5政府投入不够....................................................................................................83.6医患信息不对称................................................................................................93.7媒体的负面报道是影响医患关系至关重要的一环........................................94、构建和谐医患关系的措施........................................................................................94.1以人为本，提高人文素养..............................................................................104.2构建良好医德医风，搭建和谐的医患沟通渠道..........................................104.3以环境为依托，营造和谐氛围......................................................................104.4以诚信为经营理念，搭建和谐医患关系桥梁..............................................114.5优化服务，疏通医患关系..............................................................................114.6规范媒体舆论，正确引导医患关系..............................................................114.7转变政府对医疗的投入机制..........................................................................1124.8弱化医疗活动中信息不对称..........................................................................12引言在医疗市场上，信息的高度不对称是引发医患矛盾的重要原因。这主要表现为医院利用信息优势诱导需求，侵害患者利益。在我国，随着医疗市场的逐步建立和完善，医患信息不对称问题更加突出。医院利用信息优势任意操纵服务变量，诱导患者需求；医院和药品经销商合谋，剥削患者利益，医院蜕变为药品销售商，这一点可以从我国医院药品收入所占的比例得到证实(所谓以药养医)。医患信息不对称问题不仅严重影响了医疗服务产品的供给和需求，扭曲了医疗市场机制，而且还导致了患者医疗服务费用的大...
