酒店文职人员(英文简历)HOTELCLERKSandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING
OBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel
SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers
Detail-andgoal-oriented
Functionwellinhigh-stressatmosphere
KnowledgeableonbothEECOandAPTECcomputerssystems
CAREERHISTORY1992-PresentTHEOLIVERHOTEL,Whitewater,KSHotelClerkResolvedguests’needs
ControlledreservationinpututilizingEECOcomputersystem
Handledincomingcalls
Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals
Inspectedrooms
1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel
Handledtelephone,internationalfaxandtelexbookings
Maintaineddailyandmonthlyreportstrackingdemandsand