第1页共52页廊坊市德仁物业服务有限公司投标文件XX招标项目（招标编号：XX）投标文件德仁物业服务有限公司二〇一六年四月二十九日第2页共52页廊坊市德仁物业服务有限公司投标文件目录第一部分商务文件..........................................3一、投标报价..................................................41.投标报价总表................................................41.1报价明细表.................................................51.2报价明细表..................................................6二、投标函....................................................7三、法定代表人证明书和法定代表人授权书........................83.1法定代表人证明书...........................................83.2法定代表人授权书...........................................9四、资格证明文件...............................................104.1《法人营业执照》和《税务登记证》,《物业管理资格证书》及相关资质证书原件复印件..................................................104.2投标人简介.................................................104.2.1投标人简介、规模、设施、现状..............................104.2.2投标人组织机构、管理模式、管理制度.......................114.2.3投标人人力资源...........................................124.3投标人近年物业管理业绩.....................................134.4投标人财务简况表...........................................144.5投标人声明.................................................154.6投标人目前涉及的诉讼案件或仲裁.............................16第3页共52页廊坊市德仁物业服务有限公司投标文件五、商务响应..................................................175.1合同响应...................................................17第二部分技术文件..........................................18六.技术响应...................................................196.1用户需求书响应表...........................................196.2技术响应表.................................................206.3投标人拟为本物业管理项目配置人力资源概况...................216.4物业管理方案...............................................226.4.1服务方案概述.............................................226.4.2服务计划.................................................226.4.3保洁服务.................................................236.4.3.1合理的分工和保洁工作程序...............................236.4.3.2全面的保洁员培训.......................................246.4.3.3完善的质量控制体系.....................................246.4.3.4专业的保洁用工具、清洁剂、设备设施.....................246.4.3.5公共区域保洁服务工作目标...............................266.4.4安管服务.................................................266.4.4.1人员配置...............................................266.4.4.2安管服务主要设备工具...................................266.4.4.3工作程序...............................................276.4.5项目管理.................................................276.4.6质量保障.................................................286.4.7公司管理制度.............................................286.4.7.1岗位职责...............................................286.4.8员工培训与发展...........................................316.4.8.1员工技能培训...........................................31第4页共52页廊坊市德仁物业服务有限公司投标文件6.4.8.2员工激励大会...........................................316.4.8.3员工特别行动系列计划...................................326.4.8.4...
