HOTELCLERK酒店文职人员英文简历SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.OBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.Detail-andgoal-oriented.Functionwellinhigh-stressatmosphere.KnowledgeableonbothEECOandAPTECcomputerssystems.CAREERHISTORYHotelClerkResolvedguests’needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals.Inspectedrooms.1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.1986-1987WALDENHOTEL,Walton,KSSalesAssociateAssistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.1983-1985BETHELCOLLEGE,NorthNewton,KSSecretaryResponsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.EDUCATIONBETHANYCOLLEGE,Lindsborg,KSBachelorofScience;Sociology,1983PREFERENCESFurnisheduponrequest.Candidate’scustomerrelationsandadministrativeskills,essentialinthe此资料由网络收集而来,如有侵权请告知上传者立即删除。资料共分享,我们负责传递知识。hotel/hospitalityfield,areemphasizedthroughouttheresume.Educationisde-emphasizedbecausecandidate’sworkhistoryisstrong此资料由网络收集而来,如有侵权请告知上传者立即删除。资料共分享,我们负责传递知识。