HOTELCLERK酒店文职人员英文简历SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING
OBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel
SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers
Detail-andgoal-oriented
Functionwellinhigh-stressatmosphere
KnowledgeableonbothEECOandAPTECcomputerssystems
CAREERHISTORYHotelClerkResolvedguests’needs
ControlledreservationinpututilizingEECOcomputersystem
Handledincomingcalls
Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals
Inspectedrooms
1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel
Handledtelephone,internationalfaxandtelexbookings
Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling
UtilizedAPTECcomp