探究国内民航航班延误纠纷的成因及应对策略[摘要]：随着时代的发展，航空技术也不断地进步，最能够体现这一点的就是人们出行方式的变化。从长达三十多个小时的火车出行，到现如今只需几个小时的飞机旅游，这种质的变化的确让人们从中获得了许多便利。但遗憾的是，由于飞机安全飞行的条件严苛，因此会受到较多的限制，这也就不可避免的会导致航班的延误，在恶劣的环境条件下甚至会取消航班。近年来，民航航班延误的情况时有发生，且频次愈来愈高，这对于民航公司以及游客来说都是极大的损失。针对这种现状，本文将对民航延误的原因以及相应的解决措施进行探究与分析，并期待有助于我国民航业健康发展。[关键词]：民航；航班延误；策略ExploringtheCausesofDomesticCivilAviationFlightDelaysandCountermeasuresABSTRACT:SummaryWiththedevelopmentofthetimes,aviationtechnologyhasalsocontinuedtoimprove.Thebestwaytoreflectthisisthechangeinthewaypeopletravel.Fromatrainjourneyofmorethanthirtyhourstoafewhoursofaircrafttraveltoday,thisqualitativechangehasindeedgivenpeoplealotofconvenience.Unfortunately,duetotheharshconditionsforsafeflightofaircraft,itwillbesubjecttomorerestrictions.Thiswillinevitablyleadtodelaysinflightsandevencancelflightsunderharshenvironmentalconditions.Inrecentyears,delaysincivilaviationflightshaveoccurredfromtimetotime,andthefrequencyisincreasing.Thisisagreatlossforcivilaviationcompaniesandtourists.Inviewofthissituation,thispaperwillexploreandanalyzethecausesofcivilaviationdelaysandthecorrespondingsolutions,andlookforwardtocontributetothehealthydevelopmentofChina'scivilaviationindustry.KEYWORDS:CivilAviation，FlightDelay，Countermeasure目录一、什么是民航航班延误纠纷...........................................................................2二、民航航班延误纠纷的现状...........................................................................2（一）航班延误的法律规定....................................................................................................................3（二）航班延误的行业标准....................................................................................................................3（三）航班延误的损失赔偿....................................................................................................................3三、民航延误纠纷中存在的问题..................................................................4（二）航班延误中群体与群体之间的纠纷.........................................................4四、民航航班延误纠纷的诱因分析....................................................................4（一）法律的不健全与政策的不完善....................................................................................................41.航班班期表的到达时间不具备法律效应........................................................................................52.航空运输系统的繁杂性让延误难于归结责任方............................................................................5（二）乘客以主观角度理解法律............................................................................................................6（三）国内民航市场现状过于稳定........................................................................................................6（四）媒体方面为了博人眼球而片面的引导舆论方向........................................................................6（五）航班延误补救存在问题...........................................................................................................
