医疗纠纷中的社会工作介入研究——以绍兴市H医院为例[摘要]如今社会经济发展地愈来愈好，我国的医疗水平也有了明显的提高，但同时我国的医疗纠纷率也不断上升。作为一名社会工作专业的学生，笔者认为想要缓解医患关系，需要社会工作的介入。本研究以本地H医院为样本，通过运用文献分析法对样本医院的医疗纠纷进行收集与整理，从而分析出医疗纠纷的类型、成因以及特点。第二部分，则是运用社会工作专业知识提出在医疗纠纷中的社会工作模式、介入重点和介入角色。最后一部分就是通过对前面调查的内容进行分析，得出社会工作介入医疗纠纷可产生积极作用这一结论。[关键词]医疗纠纷社会工作医疗社会工作介入【Abstract】：Withthedevelopmentofsocialeconomy,thecountry'smedicallevelalsohastheobviousrise,thoughtthatthepeoplecanenjoybettermedicalservice,buttherealityoftenbackfire.Asaprofessionalsocialworkstudents,theauthorcombinewiththecharacteristicsofthesocialworkandthecurrentsituation,thinkthatalleviatingthedoctor-patientrelationshipneedtheinterventionofsocialwork.TakelocalHhospitalasasample,thisstudyusesliteratureanalysistocollectstatusofmedicaldisputesandmasterinformation,soastoanalyzethetypes,causesandcharacteristicsofmedicaldisputes.Thesecondpart,theauthorputforwardtheinvolvementofsocialworkmode,interventionrolebythesocialworkprofessionalknowledge.Finallybaseontheinvestigationofthecontentanalysis,itisconcludedthatthesocialworkplaysanimportantroleatimprovementofthedoctor-patientrelationshipinmedicaldisputes【Keywords】：medicaldisputessocialwork目录一、绪论··················································1（一）研究背景····················································1（二）研究意义····················································1（三）文献回顾····················································1（四）研究设计····················································21.概念设定···················································22.研究内容···················································33.研究方法···················································3二、样本医院现状分析······································3（一）样本医院基本情况············································3（二）医疗纠纷类型················································4（三）医疗纠纷的成因及特点········································4（四）样本医院医疗纠纷处理程序····································6（五）现有医疗纠纷处理中存在的不足································7三、医疗纠纷中的社会工作模式探讨··························7（一）社会工作介入理论基础········································7（二）社会工作介入可行性分析·····································8（三）社会工作介入方法与角色················...
