浅析员工岗位胜任力问题—以某互联网公司为例内容提要现在越来越多的企业开始重视组织中的人力资源管理，而人力资源管理的成效很大一部分来自于人力资源管理人员的胜任力。本文通过文本分析法、质性访谈法等，通过有关胜任力的理论分析，结合某互联网电商企业人力资源管理现状，对该企业内的人力资源专业人员进行深入系统的实证研究，明确现今该企业基层人力资源管理人员的胜任力现状，并总结企业较看重的胜任能力，并为该企业基层的不同人力资源管理岗位构建胜任力模型。为企业选拔、培训专业的人力资源管理人员提供科学的依据，使得企业的人力资源管理的配置更加和科学合理，企业的人力资源管理更具优势，从而使企业更具竞争力。本文按照文章内容分为五个部分。一、绪言二、胜任力概念与模型三、人力资源管理人员胜任力模型分析四、提升企业人力资源管理人员胜任力的对策五、结论关键词：基层员工胜任力胜任模型互联网AbstractNowmoreandmoreenterprisesbegantopayattentiontotheorganizationofhumanresourcesmanagement,andhumanresourcesmanagementisalargepartoftheeffectivenessofhumanresourcemanagersfromthecompetency.ThroughtheanalysisofthecompetencytheoryandthestatusquoofthehumanresourcemanagementofanInternettelecomenterprise,thispapermakesanin-depthandsystematicresearchonthehumanresourcesprofessionalsintheenterprisethroughtheanalysisoftextanalysisandqualitativeinterview.Enterprisepersonnelatthegrassrootslevel,andsummarizethecompetencycompetenciesoftheenterprises,andconstructthecompetencymodelforthedifferenthumanresourcemanagementpositionsoftheenterprisegrassroots.Fortheenterpriseselection,trainingofprofessionalhumanresourcesmanagementpersonneltoprovideascientificbasis,makingtheenterprisehumanresourcemanagementconfigurationmoreandscientificandreasonable,enterprisehumanresourcesmanagementmoreadvantages,sothatenterprisesmorecompetitive.Thisarticleisdividedintofivepartsaccordingtothecontentofthearticle.One,introductionTwo.TheconceptandmodelofcompetencyThree.AnalysisofcompetencymodelofInternete-commercecompanyFour.CountermeasurestoimprovethecompetenceofenterprisesFive.ConclusionKeywords:Grass-rootsemployees;Competence;Competencymodel;Internet目录内容提要.........................................................................2Abstract.........................................................................3一、绪言.........................................................................1（一）研究的目的与现状.........................................................11.究的背景与意义.............................................................12.国内外研究现状.............................................................1（二）研究思路与研究方法.......................................................2二、胜任力概念与模型.............................................................2（一）胜任力的界定.............................................................21.胜任力的研究溯源...........................................................22.胜任力定义.................................................................3（二）胜任力分类...............................................................31.个体和组织胜任力...........................................................32.基准性、鉴别性胜任力和发展性胜任力.........................................3（三）胜任力模型...............................................................4三、人力资源管理人员胜任力模型分析...............................................5（一）人力资源管理人员胜任力访谈设计-以某企业为例....
