December 2006The Six Disciplines of BreakthroughLearning reminds its readers of the age-oldmanagement dilemma: “What if we train ouremployees and they leave?” To which noted leader-ship consultant and author Mark Sanborn replies,“What if we don’t and they stay?”Learning agility (the ability to learn,unlearn and relearn rapidly) has becomeone of the most critical survival skills forboth individuals and companies. Yet alltoo often, companies pay lip service totraining. Proclaiming “employees areour most important asset,” these firmstrot out misguided programs that fallinto one of the following traps:● Poor planning. Too often programsare assembled and rushed to the marketto satisfy the whims of top management. ● Poor intent. Learning programs areoften positioned on the moral highground.● Poor measurement. Too many cor-porate learning and development depart-ments still report the number of peopletaught, the hours of instruction and thenumber of courses offered as though thesewere results.● Poor design. Too often programslack relevance. They are assembledentirely within the human resources ortraining departments and are implement-ed with little or no input from the lineleaders that will be trained.● Poor accountability. Too many training anddevelopment departments focus on the learningexperience itself. Rarely are there the necessary fol-low-up systems to ensure the learning is put to con-structive use on the job.Shining the Accountability SpotlightThe Six Disciplines of Breakthrough Learningsets out to avoid these pitfalls by holding the train-ing and development function accountable for thetransfer and application of corporatelearning. It’s a guide about bridgingthe “learning-doing” gap and keepingscore; in fact, ado...