目 录摘 要............................................................1Abstract.............................................................2引 言............................................................31 调查背景..........................................................41.1 背景分析.....................................................41.2 调查目的和意义...............................................42 方案与设计.......................................................52.1 调查方法.....................................................52.2 题型涉及.....................................................52.3 调查范围.....................................................52.4 调查时间及样本数量...........................................52.5 调查内容.....................................................63 数据及数据调查后得出的问题分析....................................63.1 调查问卷数据分析.............................................63.2 老年群体媒介使用情况出现的问题..............................113.2.1 媒介素养偏低..........................................123.2.2 技术本身不适用........................................133.2.3 代际互动出现问题......................................143.2.4 社会针对性普及力度较小................................143.2.5 数字鸿沟无法缩小.......................................154 老年群体媒介使用差异原因分析.....................................164.1 刻板印象形成的消极暗示......................................164.2 自我认知和技术恐慌造成的心理障碍............................174.3 生理机能和认知功能衰退造成的使用障碍........................174.4 技术壁垒和经验匮乏导致的理解障碍............................175 老年群体媒介使用差异解决方法.....................................185.1 充分利用老年群体间的人际传播................................185.2 针对性媒介产品要着重研发....................................195.3 普及信息化技术..............................................215.4 政府部门实行监管政策............................