1 Greetings and Introductions 问候与介绍 I. Situational Conversation 情景会话 Situation 1 To meet a customer for the first time 情景1 : 第一次和客户见面 A: How do you do? Mr. White. I'm glad to meet you. (Nice to know you.) B: How do you do? Mr. Lee. Glad to meet you, too. Situation 2: To meet a customer for the first time, after finding him, exchange greetings. 情景2：第一次和客户见面，找到人后，再互相问候 A: Excuse me, are you Mr. Wilson from the United Trading Company? B: Yes, I am. A: How do you do, Mr. Wilson? Nice to meet you. I'm Brown Lee from Wuhan Tianhe Textile Import and Export Corporation. B: Oh! How do you do, Mr. Lee? Nice to see you, too. Situation 3: To meet an old customer 情景3：和老客户见面 A: Hi, Mr. Johnson. How are you? B: Hi, Mr. Bill. I'm fine. Thank you. And you? A: I'm fine too. Thank you. Glad to see you again. B: Me too. (I'm glad too.) Situation 4: To meet an old customer, send greetings to his family and business. 情景4：和老客户见面，互相问候家人及生意 A: Hello, Mr. Brown. I'm so glad to see you again. 2 B: Hi, Lisa. How are you? A: I'm fine, thank you, and you? B: I'm fine, too. A: How are your family? B: They are all right, thank you. A: And how's your business? B: It's very good. Situation 5: To meet a old friend 情景5：与老朋友见面 A:Good morning. Mr. Smith. B: Good morning, Mr. Lee. A: How are you getting along? (How have you been recently? ) B: I'm quite well, thanks. And how are you? A: I'm fine too. It couldn't be better. 其他： A: Is everything OK here? B: Everything is fine. I can't complain. 其他： A: Long time no see. So, what are you up to lately? / What have you been up to lately? B: The same things. / Same as us...
