下载后可任意编辑VD/WM-A/GJ[1998]万通 物业管家部运作手册北京万通鼎安国际物业管理顾问有限公司下载后可任意编辑目 录0. 管家部简介..............................................31. 部门组织结构............................................41.1.组织结构图........................................41.2.人员编制..........................................42. 管理范围................................................52.1.大堂及外围公共区域................................52.2.楼层公共区域......................................52.3.会议室............................................52.4.工服房............................................52.5.浴室..............................................52.6.车场..............................................52.7.日常管理..........................................63. 部门与岗位职责..........................................73.1.管家部经理........................................73.2.主管工作职责......................................73.3.楼层领班工作职责..................................83.4.中班领班职责......................................83.5.制服室领班职责....................................93.6.保洁员职责........................................94. 操作规程及标准.........................................114.1.大堂保洁操作规程及标准...........................114.2.楼层公共区域保洁操作规程及标准...................134.3.客户单元日常保洁操作规程及标准...................154.4.公共卫生间保洁操作规程及标准.....................164.5.外围及 B2 车库保洁操作规程及标准..................184.6.更衣室保洁操作规程及标准.........................19下载后可任意编辑4.7.浴室清洁操作规程: ...............................204.8.会议室保洁操作规程及标准.........................214.9.工作制服管理操作规程.............................234.10. 地毯清洁保养操作规程及标准.......................254.11. 硬地面清洗保养操作规程...........................274.12. 杀虫与防疫处理操作规程及标准.....................294.13. 收费清洁服务操作规程及标准.......................314.14....
