下载后可任意编辑物业管理制度之客户服务中心目 录第一章前 言······················································ 06１、公司简介 ························································06２、服务口号·························································０６3、管理宗旨·························································064、企业文化·························································06５、员工箴言·························································0 ７6、物业服务常1下载后可任意编辑识·····················································08第二章 组织建设····················································101、公司组织结构图···················································１ 02、公司岗位结构图···················································１ 0３、客户服务中心组织职能图···········································11第三章 工作职责···················································１ 2１、客户服务中心部门职责·············································１ 32、客户服务中心岗位职责·············································１ 3 ２.1 客户服务主管岗位职责··········································13 ２．２客户服务专员岗位职责····························...
