目 录酒店绩效管理概述1. 绩效管理的指导原则31.1 目的 ...........................................................................................................................31.2 定义 ...........................................................................................................................31.3 目标 ...........................................................................................................................31.4 适用范围 ...................................................................................................................41.5 实施 ...........................................................................................................................41.6 修改 ...........................................................................................................................41.7 使用 ...........................................................................................................................41.8 保密政策 ...................................................................................................................42. 酒店绩效管理指南52.1 基本原则 ...................................................................................................................52.2 实施流程 ( 绩效管理循环 ).........................................................................................53. 建立酒店绩效考核体系73. 建立酒店绩效考核体系83.1 酒店考核体系 ............................................................................................................83.2 明确层级考核关系 ....................................................................................................84. 成立酒店绩效管理组织94.1 绩效管理组织机构 ................................................................................................... 94.2 酒店绩效管理小组 ....................................................................................................94.3 绩效角色分配 .............
