Team Member Annual Performance Review 员工年度绩效考评 Room to grow 成长的空间 © 2013 InterContinental Hotels Group.All rights reserved.Proprietary and Confidential.Use of this resource, or any part thereof, is not required by any licence agreement, brand standards, or otherwise. This resource is an optional guide that owners and managers of franchised hotels may use at their sole discretion, using or adapting only those elements, if any, that they deem appropriate for their particular IHG branded hotel. No company in IHG, or any employee or agent thereof, seeks, requires or has any control or direction of any hiring, compensation, termination or other employment-related decisions at franchised hotels. CP/Performance Review – TM / CHN 2014 RATING SCALE DEFINITIONS 评分标准定义 5 Exceptional Performance: Consistently exceeds all the expectations for their key job responsibilities and Crowne Plaza® service behaviours. 持续不断地超越期望：能一贯超越主要工作职责以及皇冠假日服务行为准则方面的所有期望值。 2 Mixed Outcomes: Meets some expectations for their key job responsibilities and Crowne Plaza service behaviours. With focus, potential to raise performance exists. 基本达到期望：达到主要工作职责以及皇冠假日服务行为准则方面的部分期望值。如果继续努力，有进一步提升工作绩效的潜力。 4 Consistent Over Performance: Frequently exceeds expectations for their key job responsibilities and Crowne Plaza service behaviours against an already stretching set of standards. 经常超预期望：经常超越主要工作职责和皇冠假日服务行为准则方面的期望值，在工作中以更高、更严格的标准要求自己。 1 Unacceptable Performance: Does not meet expectations for their key job responsibilities and Crowne Plaza service behaviours. A performance improvement plan needs to be in place. 未达到期望：未达到...
