關鍵字：網路教學、網路學習、網路大學E-learning/e-training has been introduced enthusiastically to many education institutes that are eager to catch the wave of e-learning/e-training. But after putting it into practice, education institutes fail to get great benefits they expected. The problem is that education institutes didn’t make practicable analysis and benefit evaluation before introducing them into education institutes. Many education institutes have wasted many manpower-, financial- and material resources, and didn’t get great benefits.In this study, we proposed a procedure of practicable analysis and benefit evaluation for establishing e-learning website. We will illustrate the proposed procedure with the case study of National Kaohsiung Hospitality College. The procedure we proposed can be a reference model and help other education institutes that want to introducing e-learning/e-training.Keywords: Web-based Instruction, e-learning, Cyber University1 引言近年來蓬勃發展的網際網路已使得教育理念與實作呈現新的風貌，其具有雙向、即時互動之特性，使其在發展初期即成為隔空教育的新寵。很多的傳統學院與大學都已開始實行以網際網路為主的遠距教學，希望藉由網路媒體引進新的教學方式，達到提高學習成效的目的(Lenin et al, 1989; Hawkins, 1993; Leidner and Jarvenpaa, 1993, 1995; Turoff,1995;Alexander,1995;Wild & Omari,1996; Bollentin,1998; McClintock,1998)。不僅各級學校積極地作為輔助教學之用，就連企業界也採用作為員工訓練之用。網路學習與網路訓練不僅成為學界的熱門話題，業界也紛紛投入這本來就相當令人注目的教育市場， 根據美國研究單位 IDC 的預估，全球線上學習的市場規模，到 2002 年，預計可成長三倍以上。在台灣，也預估 e-Learning 將佔所有訓練市場規模的 40%，是極具獲利潛力的市場。許多教學單位深怕在這一波網路學習的風潮中缺席，於是積極地導入網路教學，並自行設計開發網路教學系統，投入了相當多的人力、財力及物力，來應付從事網路學習所需的龐大又繁瑣...
