精品文档---下载后可任意编辑目 录1中金国际广场总体设想和管理模式···························5物业功能及效劳分析·····································5物业外部环境概述···································5物业情况概述·········································6物业功能及效劳需求分析··························7物业效劳需求综述········································9功能分布的区域性···································9各功能区域既相对独立又互相关联··············9总体设想和管理模式···································10“区域管理、分级效劳〞总体设想············10“区域管理、分级效劳〞管理模式············122管理指标及措施·················································13管理目标··················································13分项管理指标及主要措施·····························143管理方式和工作方案···········································18精品文档---下载后可任意编辑管理方式··················································18管理体系·············································19管理效劳流程·······································20工作方案··················································234组织架构及人员配置、培训和管理·························26物业效劳中心组织架构································26人员配备··························...