目 录员工满意度管理的实施方法初探...................................................................................................2......................................................................................................................................................2......................................................................................................................................................2......................................................................................................................................................33.1“个方面〞的选择——满意维度的选择............................................................................33.2 基准——参照点的选择.....................................................................................................4..................................................................................................................................................43.4——满意度系数确实定......................................................................................................4..................................................................................................................................................5..................................................................................................................................................5..................................................................................................................................................5......................................................................................................................................................6..................................................................................................................................................6..................................................................................................................................................6.............
