服务水平协议模板目 录1。 定义............................................................................................................22. 客户的权利和义务 ...................................................................................................................................... 3 3 。 浦发科技部的权利和义务 .......................................................................................................................... 4 4 。 有效期 ......................................................................................................................................................... 4 5. 服务及服务水平 .......................................................................................................................................... 4 6 。 服务水平监控 ............................................................................................................................................. 4 7 。 服务回顾和报告 .......................................................................................................................................... 5 8. 接受准则 ..................................................................................................................................................... 5 9. 价格及收费 ................................................................................................................................................... 5 10 。 ........................................................................................................................................................... 协议的变更 5 11. 免责条款 ..................................................................................................................................................... 6 12 。 ............................................................................................................................................................... 协议终止 6 13...
