目 录摘 要......................................................................................................................IAbstract.....................................................................................................................II引 言.....................................................................................................................11 相关概念................................................................................................................41.1 心理弹性的界定.........................................................................................41.2 工作满意度的界定.....................................................................................52 国内外研究现状....................................................................................................62.1 国内外心理弹性研究现状.........................................................................62.2 国内外工作满意度研究现状.....................................................................82.3 国内外心理弹性与工作满意度的关系研究现状.....................................83 调查研究..............................................................................................................103.1 公司概述...................................................................................................103.2 研究对象及研究方法...............................................................................103.3 调查工具...................................................................................................133.4 研究过程...................................................................................................134 结果与分析..........................................................................................................154.1 心理弹性现状分析...................................................................................154.2 工作满意度现状分析..........................................................