物流过程分析物流能力评估与改进手册目 录1序言 -为什么使用本手册........................................42目标..........................................................43手册容简介....................................................54使用方法......................................................85专业名词释义..................................................96概论.........................................................107本手册解释人.................................................108手册容.......................................................11第一章 客户/供应商关系..........................................171.1物流协定...........................................................171.2备量方法...........................................................181.3物流评估...........................................................191.4关系进展...........................................................20第二章工作组织机构.......................................................222.1工作岗位描述.......................................................222.2工作流程...........................................................232.3人力资源进展.......................................................25第三章目标 ，控制与改进..................................................273.1战略与目标.........................................................273.2评估与行动计划.....................................................293.3不断改进...........................................................303.4物流成本控制.......................................................31第四章采购过程分析............................................................324.1物流过程分析.......................................................324.2数据交互（电子系统）...............................................334.3材料要货计划.......................................................344.4包装...............................................................354.5运输 (入厂)......................................................
