1目录第一部分小区保洁服务方案.................................................3第一章项目实施方案.......................................................4一、项 U 概况和服务内容................................................4:、服务依据、管理 U 标................................................7三、项目进退场交接计划...............................................33第二章日常清洁服务方案..................................................63、保洁服务质量标准.................................................78：、日常保洁服务方案................................................126三、各区域保洁方案..................................................140四、垃圾清运方案....................................................175五、专项保洁方案....................................................202六、保洁消杀服务方案................................................213七、绿化保洁服务方案................................................219第三章人员工作安排合理性...............................................272- 、人员组织架构方案.............................................272:、人员岗位职责.....................................................278丁、工作安排流程表..................................................288四、人员管理方案....................................................297第四章人员管理培训措施.................................................320一、针对*「」：服务人员培训突4..............................................................324二、岗前培训方案....................................................326三、在岗培训方案....................................................334四、安全培训........................................................393五、考核方案........................................................400第五章服务质量保证措施.................................................423- 、质量保障措施...................................................430二、质量控制方案....................................................449三、各项规章制度...................
