目录第一章综合部组织结构图.....................................................................................................................3第二章综合部岗位职责.........................................................................................................................4一、部门岗位职责...............................................................................................................................4二、部门员工岗位职责.......................................................................................................................4第三章综合部管理流程.........................................................................................................................81.预约客人来访接待工作流程...........................................................................................................82.来电转接流程...................................................................................................................................93.信函收发工作流程.........................................................................................................................104.寄送信函、快件工作流程.............................................................................................................115.传真发文工作流程.........................................................................................................................126.传真收文工作流程.........................................................................................................................137.重要接待流程.................................................................................................................................148.入住酒店管理流程.........................................................................................................................159.前台接待流程.................................................................................................................................1610.发文管理流程...............................................................................................................................1711.收文管理流程...............................................................................................................................1812.档案归档流程...............................................................................................................................1913.档案借阅归还流程.......................................................................................................................2014.档案销毁流程...............................................................................................................................2115.印章制刻申请流程.......................................................................................................................2216.印章使用流程...............................................................................................................................2317.公司证照管理流程.......................................................................................................................2418.会议管理流程...............................................................................................................................2519.办公用品购买审批流程.............................................
