ChinaLandPropertyConsultantsInternationalLtd.【目录】前言前言..........................................................................................................................................................................................................................................55一、项目介绍........................................................................................................................5二、手册编制目的...............................................................................................................5第一章售楼处机构设置第一章售楼处机构设置..................................................................................................................................................................66一、组织结构图...................................................................................................................6二、岗位职责........................................................................................................................7（一）销售经理岗位说明书...........................................................................................7（二）销售控制员岗位说明书.......................................................................................8（三）销售代表岗位说明书...........................................................................................9三、销售代表培训指南....................................................................................................10（一）培训目的..............................................................................................................10（二）培训方式..............................................................................................................10（三）考核方式..............................................................................................................11（四）培训教材的制定.................................................................................................11四、销售人员行为规范....................................................................................................15五、销售现场管理制度....................................................................................................19（一）行政人事管理......................................................................................................19（二）业务管理..............................................................................................................21六、销售经理工作指引....................................................................................................26（一）例会的主持..........................................................................................................26（二）销售报表的制定.................................................................................................27（三）业务支持..............................................................................................................27（四）现场的管理..........................................................................................................27（五）销售人员的考核管理.........................................................................................27（六）参加公司例会、业务会议、专题例会..........................................................28七、参加控制作业指导...
