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第1页共9页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共9页ExclusiveInterviewwithGartnerAnalystGenePhifer1.Towhatextentistoday'senterpriseITinfrastructureadequatetosupportthebusinessdemandsoftomorrow,andwhatshouldCIO'sbesuretohaveinplace?Mostoftheinfrastructureinenterprisestodayisnotcapableofhandlingthebusinessdemandsoftomorrow.Businessesarelookingforagility,theabilitytoaddressnewbusinessopportunities,developandlaunchnewproductofferingsandideas,andpursuenewchannelsofinteractionveryrapidly.Alltoofrequently,IThasbeenanimpedimenttobusinessagility.ITsystemsandinfrastructureshavebeenveryinflexible,andrequiremonthstoyearsofevolutionbeforeallowingbusinessestoadoptnewchannels,newproductsandnewstrategies.Obviouslyweneedtochangethat.Weneedtoextendthewaywehavearchitecturedinfrastructuresandapplications,andthewaywedeploytechnologyinsupportofnewbusinessopportunities.Thatisgoingtorequireanewlevelofinteroperabilityandnewcapabilitiesforintegrationandadoptionofserviceorientedarchitecturesinordertobuildandarchitectagilesystemssolutions.Wewillassembleandreassembleservicesasnecessarytomeetchangingbusinessobjectivesorbusinessopportunities.Inparallel,thetechnologyinvestmentsthatcompanieshavealreadymademustbepreserved,whileinfrastructuresmustevolvetofocusonserviceorientedcapabilities.ITwillutilizewebservicesasoneoftheprimarymethodsofinteroperability,andwillallowlegacyapplicationstoextendintothefutureinawaythatoffersflexibility.Hence,today'sITinfrastructurewillseriouslychangefortomorrow.2.Afterthelasttwoyearsof"keepthelightson"spending,whatdoyouseeastopITstrategiesandspendingpriorities?ThelastcoupleofyearshavenotbeenprettyfromeitheranITperspectiveoravendorperspective.Therehasnotbeenmuchmoneyspentontechnology–notnearlyasmuchasthevendorswouldhaveliked.However,weareseeing2005asaturnaroundyearinallowingenterprisestotakeadvantageof第2页共9页第1页共9页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共9页investmentspending,notjustinmaintenance,butinnewcapabilities,technologiesandapplications.Wehavetobesmartinhowwespendthisnewbudgetmoneybecausefirstofall,thereisnotmuchofit.Second,thereisgoingtobearealhardviewofhowthisnewinvestmentspendingisgoingtoderivelongtermbenefitfortheorganizationaswellasdelivershorttermmeasurablevalue.Sowehavetolookatspecifictypesofapplicationcapabilitiesthatarenecessarytomeetbusinessobjectives.Fromaninfrastructureperspective,wealsohavetolookathowwecanevolvetodealwiththeorganization'sagilityneeds.Howarewegoingtoinvestinourinfrastructuretoobtainthatlevelofagilityandtoutilizeserviceorientedapproachesthatleanheavilyonwebservices?Also,howwillthisinvestmentallowustobuildcompositeapplicationssoexistingapplicationsandnewbusinesslogiccanbereassembledinnewandcreativewaysthatwillmeetthedemandsplacedonITtodeliverrealizable,visible,shorttermbusinessvalue?Wearelookingatinvestmentspending,notspendingthatisgoingtoberealizedfiveyearsfromnow,butspendingthatwillshowreturnswithina12to18monthtimeframe.Onesetofapplicationsmeetingthosecriteriaiswhatwecallgapapplications,orgapapps.Gapappsfallinbetweenyourtraditionalstovepipesuites:ERP,CRM,supplychain,orpartnerrelationshipmanagementsuites.Theyincludeallthosethreeletteracronymsuiteswehavedeployedovertheyears,aswellasthoseequivalentlegacyhomegrownapplicationsusedtosolvesimilarbusinessproblems.Enterpriseshavemanybusi...