摘要企业资源计划(EnterpriseResourcePlanning,ERP)是先进的管理思想与IT技术的结合，是企业应用信息技术的重要领域。随着经济全球化和市场经济化，企业之间的竞争越来越激烈，如何提高企业核心竞争力显得尤为重要，特别是对于中小企业来说，在市场经济环境如此激烈的情况下，只有通过信息化建设，迅速提高企业的竞争力，才能占领一席之地。但是，ERP存在着很大的实施风险，而且中小企业本身存在管理基础薄弱、企业信息化水平低、缺乏高素质人才等问题，所以实施起来困难会更多，阻力会更大。本文通过对有关方面的资料收集和分析，主要阐述了ERP的研究和应用现状，介绍了相关的理论，通过业务流程图详细探讨了ERP的业务流程，发现流程中存在的问题，用鱼刺图对其因素进行分析，最后通过风险因素的分析，提出了相应的对策，希冀能为中小企业的ERP实施提供有力的依据，最终帮助他们提高ERP实施的成功率。关键词：ERP实施；中小企业；影响因素TheERP’ImplementationFactorsAnalysisofSmallandMedium-sizedEnterpriseAbstract:(EnterpriseResourcePlanning,ERP)isacombinationofadvancedmanagementthoughtandITtechnology,isalsothemostimportantareasofenterprisesinformationtechnologyinapplication.Withtheeconomicglobalizationandmarketintegration,thecompetitionbetweentheenterprisesismoreandmorefierce,Whatcanhelpenterprisestoimprovethecorecompetitivenessisamajorconcern.Undertheintensemarketeconomyenvironment,smallandmedium-sizedenterpriseswanttooccupyaplaceonlythroughinformationconstruction.However,thereisalotofrisk,especiallyforsmallandmedium-sizedenterprisesuchastheweakmanagementfoundation,lowleverofenterpriseinformation,lackofhigh-qualitytalents,etc..Basedontherelevantaspectsofthedatacollectionandanalysis,mainlyhavingexpoundedtheresearchandapplicationsituationofERP,Introducedtherelatedtheory.DiscussedthebusinessprocessofERPthroughtheprocessdiagrams,foundtheproblemsexistingintheprocess.Withthefishbonecharttoanalyzethefactors,finallyconfirmedtherelatedriskfactorsandputforwardthecorrespondingmeasures.,Hopingwillprovidepowerfulbasiswhensmallandmedium-sizedenterprisesintheprocessofERPimplementationandimprovethesuccessrateofERPimplementation.Keywords:TheimplementationofERP;SmallandMedium-sizedEnterprise;Factorsofinfluencing目录1绪论.................................................................................................................11.1研究背景............................................................................................11.2国内外研究现状................................................................................11.3研究目的............................................................................................31.4研究内容............................................................................................31.5研究思路............................................................................................42ERP相关理论概述.........................................................................................52.1ERP基本概念.....................................................................................52.2ERP的基本原理....................................................................................72.3ERP总体结构......................................................................................92.4ERP系统实施的条件..........................................................................93中小企业ERP实施流程和存在的问题.......................................................113.1企业ERP实施业务概述...................
