目录___________________________________________________________1一、ERP的管理思想_____________________________________________4MRP是ERP的核心功能_____________________________________________________________4MRPⅡ是ERP的重要组成____________________________________________________________4ERP的核心管理思想_________________________________________________________________5二、业务流程重组________________________________________________5流程重组的类型_____________________________________________________________________5流程重组的原则_____________________________________________________________________6面向企业流程--BPR的要点之一_______________________________________________________7面向顾客与信息技术--BPR的要点之二_________________________________________________7BPR失败的原因_____________________________________________________________________8BPR失败的原因和忠告_________________