AppendixAGlossaryofHumanResourceManagementTermsabsenteesAbsenteesareemployeeswhoarescheduledtobeatworkbutarenotpresent.AccidentandsicknesspoliciesAccidentandsicknesspoliciesusuallyprovideaminimum-carestipendforseveralweeksuptosixmonthstohelpemployeesdefraythelossofincomewhiletheyaresickorrecoveringfromanaccident.accreditationAccreditationisaprocessofcertifyingthecompetenceofapersoninanareaofcapability.TheSocietyforHumanResourceManagementoperatesanaccreditationprogramforpersonnelprofessionals.activelisteningActivelisteningrequiresthelistenertostoptalking,toremovedistractions,tobepatient,andtoempathizewiththetalker.adverseselectionAdverseselectionoccurswhenaninsurancecompanyhasadisproportionatelyhighpercentageofinsuredswhowillmakeclaimsinthefuture.Adverseselectionoftenresultswhenpeoplearegivenachancetobuyinsurancewithoutprescreening,whichoftenmeansthatahigherthannormalproportionhaveaconditionthatislikelytocausethemtobefrequentclaimants.affirmativeactionprogramsAffirmativeactionprogramsaredetailedplansdevelopedbyemployerstoundotheresultsofpastemploymentdiscrimination,ortoensureequalopportunityinthefuture.AgeDiscriminationinEmploymentActof1967(asamended)Thisactprohibitsdiscriminationonemploymentbecauseofageagainstthosewhoare40andolder.AmericanFederationofLaborandCongressofIndustrialOrganization(AFL-CIO)TheAFL-CIOisafederationofmostnationalunions.Itexiststoprovideaunifiedfocalpointforthelabormovement,toassistnationalunions,andtoinfluencegovernmentpoliciesthataffectmembersandworkingpeople.appliedresearchAppliedresearchisastudyofpracticalproblems,thesolutionsofwhichwillleadtoimprovedperformance.arbitrationArbitrationisthesubmissionofadisputetoaneutralthirdparty.assessmentcentersAssessmentcentersareastandardizedformofemployeeappraisalthatreliesonmultipletypesofevaluationandmultipleraters.associatemembershipAssociatemembershipinalabororganizationallowspeoplewhoarenotemployedunderaunioncontracttoaffiliatewithaunionbypayingfeesandduesinreturnforunion-supportedbenefits.attitudesurveysAttitudesurveysaresystematicmethodsofdeterminingwhatemployeesthinkabouttheirorganization.Thesurveysareusuallydonethroughquestionnaires.Attitudesurveyfeedbackresultswhentheinformationcollectedisreportedbacktotheparticipants.Thisprocessthenisusuallyfollowedbyactionplanningtoidentifyandresolvespecificareasofemployeeconcern.attritionAttritionisthelossofemployeeswholeavetheorganization'semployment.auditreportTheauditreportisacomprehensivedescriptionofpersonnelactivities.Itincludesbothcommendationforeffectivepracticesandrecommendationsforimprovingpracticesthatareineffective.auditteamAnauditteamconsistsofthosepeoplewhoareresponsibleforevaluatingtheperformanceofthepersonneldepartment.authorizationcardsAuthorizationcardsareformsthatprospectiveunionmemberssign.Thecardsindicatetheirwishtohaveanelectiontodeterminewhetheralabororganizationwillrepresenttheworkersintheirdealingswithmanagement.autonomousworkgroupsAutonomousworkgroupsareteamsofworkers,withoutaformalcompany-appointedleader,whodecideamongthemselvesmostdecisionstraditionallyhandledbysupervisors.autonomyAutonomyishavingcontroloverone'swork.bargainingbookAbargainingbookisacompilationofthenegotiationteam'splansforcollectivebargainingwithlaborormanagement.Increasingly,thebargainingbooki...
