物业发展有限公司顾问项目培训体系指导手册培训体系指导手册目录物业培训体系.....................................................................................................................................................2前言.............................................................................................................................................................2第一章企业培训部的任务和职能...........................................................................................................3第一节任务.......................................................................................................................................3第二节职能.......................................................................................................................................3第三节现代企业中的培训与开发工作特性....................................................................................4第二章培训种类.......................................................................................................................................5第一节岗前培训...............................................................................................................................5第二节入职引导...............................................................................................................................5第三节入职培训...............................................................................................................................5第四节强化培训...............................................................................................................................6第五节在职培训...............................................................................................................................6第三章培训理论.......................................................................................................................................9第一节培训需求调研.......................................................................................................................9第二节培训项目设计.....................................................................................................................16第三节培训评估.............................................................................................................................17第四节培训费用预算.....................................................................................................................21第五节培训计划.............................................................................................................................23第六节培训控制.............................................................................................................................27第四章培训讲师的管理.........................................................................................................................33第一节培训讲师的管理.................................................................................................................33第二节培训讲师的自我修养.........................................................................................................34第三节培训风险管理.....................................................................................................................37第四节...