超五星级酒店服务指南(中英文版)VIP免费

目录总经理致辞大堂服务GRANDLOBBYSERVICES1．大堂经理AssistantManager2．问讯∕留言Information∕Message3．预订∕接待Reservation∕Reception4．收银∕结账Cashier5．外币兑换ForeignCurrencyExchange6．信用卡CreditCard7．退房时间Check-outTime8．客房门卡RoomCard9．行李服务LuggageService10．大堂保险箱LobbySafebox11．商务中心BusinessCenter12．商场ShoppingCenter13．残疾人士设施HandicappedFacilities14．擦鞋服务Shoe-ShineService15．花店FlowerShop16．租车CarHire17．着装Dressing18．停车Parking19．行政楼层接待处ExecutiveFloorReception客房服务GUESTROOMSERVICES1．客房中心HousekeepingCenter2．房间清洁服务RoomCleaning3．房间夜床服务Turn-downService4．洗衣服务LaundryService5．小酒吧Mini-Bar6．房间加床服务ExtraBed7．送餐服务RoomService8．擦鞋服务Shoes-shineService9．叫醒服务Wake-upCall10．饮用水DrinkingWater11．电话Telephone12．电吹风HairDryer13．冰块IceCube14．电熨斗/烫衣板Iron/IronBoard15．房间保密/电话免打扰16．失物招领LostAndFound17．电视节目TVChannel18．网上漫游InternetService19．空气调节AirConditioner20．电源总开关EnergySaver21．电源说明PowerSupply22．无烟楼层Non-smokingfloor23．医疗服务ClinicService24．环境保护EnvironmentalProtection25．紧急情况Emergency餐饮服务FOOD&BEVERAGESERVICES1．宴会预订BanquetReservation2．大堂吧LobbyBar3．西餐厅WesternRestaurant4．行政酒廊ExecutiveLounge5．中餐厅ChineseRestaurant6．日韩餐厅Japanese&KoreanRestaurant7．洗浴自助餐厅BathbuffetRestaurant8．会议室ConferenceRoom9．送餐服务RoomService会馆服务HEALTH&ENTERTAIMENTSERVICE1．洗浴Bathe2．游泳馆SwimmingPool3．健身房GymnasiumCenter4．电影厅FilmHall5．休息厅Lounge6．游乐区GameArea7．棋牌室ChessandMahjongRoom8．SPA理疗室安全指南SAFETYDIRECTORY1．遵守措施2．宾客注意事项Guest’sNotices3．安保Safeguard4．火警FirePrevention5．火警须知Firealarmnotice电话指南TELEPHONEDIRECTORY1．拨打客房电话RoomtoRoomCalls2．拨打外线电话OutsideCalls3．国内直拨电话DDDCalls4．国际直拨电话IDDCalls5．国内、国际直拨须知IDD&DDDServiceGuide6．国内、国际长途电话区号IDD&DDDDIRECTORY附表客房物品有偿价格表金龙国际饭店热忱欢迎阁下光临尊敬的宾客：欢迎您下榻张家口金龙国际饭店！您的到来，我们饭店全体员工都感到非常荣幸，此《服务指南》为您详细介绍了饭店的各项服务及设施。若您有什么需要，请直接与饭店各部门联系，我们将竭诚为您效劳。在宝龙国际饭店，您是我们的第一关注，我们将为您提供尽善尽美的服务，让您在宝龙国际饭店处处都看到温馨的微笑。如果您对我们的服务及设施有什么意见或建议，请及时联系我们，或者填写“宾客意见表”，我们会立即改进，因为您的满意就是我们的最终目标。最后，希望您把在这里获得的愉快经历告诉更多的朋友，期待您的再次光临，谢谢！xx国际饭店总经理WarmlyWelcometoBaolongInternationalHotelDearGuest:WelcometoBaolongInternationalHotel!Allofusareverygratefulforyourpatronageandhopeyouenjoyyourstayatourhotel.This《ServiceDirectory》willinformyouvariousserviceandfacilitiesofourhotel.Ifyouneedmorehelp,pleasecontactwithourrelevantdepartments,allofusalreadystandbyandsurelyyouwillgettheexcellentserviceatanytime.YouareourconcerninBaolongInternationalHotelduringyourstay.Weshalltryourbesttooffertheperfectserviceforyou.Ifthereareanymorecommentsorsuggestions,pleasecontactuspromptlyorfillinquestionnaireformonthedeskofyourroom.Wewish,duringyourstaywithus,jovialityexperiencewiseuptoyourfriendsandwehopewewillhavethepleasureofservingyouagain.INTERNATIONALHOTELGeneralManager大堂服务GRANDLOBBYSERVICES1．大堂经理AssistantManagerTEL8188位于饭店大堂内，24小时为您提供服务。TheAss...