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第1页共16页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共16页LeadersneedpersonalcapabilityThesecondcriticaltentpoleofleadershipisthepersonalcapabilitytheleaderpossesses.Thesepersonalcapabilitiesarenotskillsthatwouldtypicallybedescribedasleadershipskills,yetourresearchprovestheymustbeinplaceforanyindividualtobeperceivedasastrongleader.Herearesomeoftheseindividualcapabilities:Technicalknowledge.Thebestleadershaveatleastaworkingknowledgeofthetechnologicalsideofthebusiness.Productknowledge.Greatleadersneedathoroughunderstandingofwhattheorganizationproducesandwhyitissuperiortocompetitiveproducts.Problemanalysisandproblem-solvingskills.Theseskillsincludetheabilitytodefineproblems,analyzethem,andcomeupwithsolidrecommendationsforresolvingcomplexissues.Professionalskills.Excellentleadersmustbeabletowriteintelligentlyandconcisely,makecompellingpresentations,organizetheirworkefficiently,monitorprogress,andworkwithoutclosesupervision.Innovation.Thisreferstoaleader'sabilitytohaveafreshoutlookinapproachingaproblem,toshakeloosefromoldmethods,andseenewpossibilities.Initiative.Thebestleadersseeifsomethingisfallingbetweenthecracksandimmediatelystepintomakecertainitishandled.Effectiveuseofinformationtechnology.Greatleaderssetanexampleintheconsistentuseofe-mail,powerfulsoftwareapplications,andanytechnologythatescalatesperformance.第2页共16页第1页共16页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共16页Careerexperts,GeneDaltonandPaulThompson,explainthatthemostsuccessfulleadersprogressthroughaseriesoffourcareerstages,whichcannotbeskipped.Stageoneisthetimewhenindividualsmustprovetheycanlearnthebusinessanddevelopasolidfoundationoftechnicalexpertise.Instagetwo,individualscontinuetobuildtechnicalskillsandbecomeindependentcontributors.Bystagethree,theybecomewentors-developingthecareersandexpertiseofothers.Instagefour,theybecomeorganizationalvisionaries—leadingtheorganizationinnewdirections.Toooften,leadersreachapositionthey'vebeenseekingandstarttocoast—believingthelearningphaseoftheircareerisover.Theyassumethatthereisatimeforlearningandatimeforexecution,andtheyaredonelearning.Thebestleadersneverquitlearning.Herearesometechniquestomaximizeyourpersonalcapability:Understandthetechnology:Employeescanseethroughattemptstocoverupyourlackofknowledge.Getuptospeedbyaskingquestions.Bewillingtoadmitwhatyoudon'tknow.PerfectprofessionalSkills:Managerscan'tmanageunlesstheycancommunicate.Trynewthings:Greatmanagersinnovateandtakeinitiative.Theythinkoutsidetheboxanddon'thesitatetoexperiment."Leadershipcannotbedelegatedtoothers."—JohnH.ZengerandJosephFolkman第3页共16页第2页共16页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共16页FocusonresultsLeadershipisultimatelyaboutproducingresults.Thisisthethirdleadershiptentpole.Leaderscanhavetalentandcharacter,butunlesstheyproducesustained,impressiveresultsfortheirorganization,theysimplyarenotgoodleaders.Onestudyof1000managersshowedthatthebestmanagerstranslateideasintoaction.Theypushtotakethenextstepforwardbybringingenergy,enthusiasm,andurgencytotheirrole.Theycontinuallylookforwaystoimprove.Theseleadersareinthedriver'sseat,withafootontheaccelerator—pressedtothefloorboardmostofthetime.Howdoleadersfocusonresults?Extraordinaryleadersdothefollowing:Establishstretchgoalsfortheirpeople.Takepersonalr...