AnHRAuditDepartmentOrganizationQuestionnaireTheHumanResourcesDepartmentisstructured,organizedandequippedtoprovideoverallstrategy,directionandeffectivemanagementoftheorganization’shumanresourcesfunctiontoaccomplishorganizationalobjectives.1.Isthereonedepartmentorfunctionwithintheorganizationthatisresponsibleandaccountableforplanning,establishing,overseeingandcoordinatingallhumanresourcepolicies,systemsandservicesforall11majorcategories?2.Doesthesenior-levelhumanresourcesmanagerreporttothesamelevelpositionasallothermajorstaffandlinedepartmentswithintheorganization?3.Doestheseniorhumanresourcesmanagerparticipateinaddressingtheorganization’sstrategic,tacticalandpolicyissues?4.DoestheseniorhumanresourcesmanagerintegrateallHRactivitieswiththeorganization’sstrategicbusinessplan.5.DoestheHumanResourcesdepartmentdemonstrateaclearunderstandingoforganizationalandcustomerneeds?6.AreHRservicesandfunctionsalignedandprioritizedtoorganizationalandcustomerneeds?7.Hasadepartmentmissionstatementbeendevelopedexplainingitspurposewithintheorganization?Hasthismissionstatementbeencommunicatedtoallmanagementpersonnel?Hasthismissionstatementbeencommunicatedtoothercustomersthroughouttheorganization?Ifso,towhom?How?8.DoestheHumanResourcesdepartmenttakealeadinstrivingforamoreempoweredandparticipativeworkforce(productivityimprovement,costreduction,qualityimprovementandimprovedqualityofworklifeprograms?)9.HasaHumanResourcesdepartmentorganizationchartbeenpublishedanddistributed?Ifso,towhom?Doestheorganizationchartclearlydefinefunctionalresponsibilitiesandwhomcustomerscancontactforservice?10.ArejobdescriptionsestablishedforallHRpersonnelstatingmajorjobobjectives,responsibilitiesandaccountabilities?11.DoallHRpersonnelunderstandtheirrespectiverolesandrelationshipstoothersinthedepartment?12.Aredepartmentpersonnelcross-trainedtoperformdutiesoutsidetheirmajorareasofresponsibility?13.Dotheyworkonteamanddepartmenttaskforceprojects?14.Aredepartmentalpersonnelprofessionallyandtechnicallycompetent?15.Dotheyserveasinternalconsultantstomanagementaswellascounselorstoemployees?16.Doesthedepartmentstaffworkwellasateam?17.Aretheyreadilyaccessibletoallcustomers?18.Aredepartmentpersonnelprovidedadequatetrainingandprofessionaldevelopmenttomeetorganizationalchallengesanddemands?19.Isinvolvementinprofessionalandtechnicalgroupsencouraged?Doesthedepartmentsubscribetomajortechnicalandprofessionaljournals?20.Isthereacredibleperformanceappraisalinplaceclearlystatingmutuallyestablishedgoalsandobjectivesfordepartmentpersonnel?21.Arehumanresourcesstaffcompensatedaccordingtomarketstandards?Aretheycompensatedbasedoncomparablepositionswithintheorganization?22.Doesdepartmentstaffeffectivelybalanceorganizationalwithemployeeneedsandactasanintermediateforboth?23.IstheHumanResourcesdepartmentresults-oriented(i.e.,measuringcost-effectivenessandthebottomlineresultsofhumanresourcesprograms)?Ifso,isitattentivetothebottomlineanddoesitdemonstrateabusinessorientation?24.Whatisthespanofcontrolofthetoppositionwithinthedepartments(i.e.,howmanyandwhichpositionsreporttoit)?Aresupervisorsormanagersreportingtoothermid-levelmanagers?HowmanyemployeesareintheHumanResourcesdepartment?WhatistheratioofHRdepartmentstafftoallemployeesserved?Howdoesthiscomparetothestaffinglevelsofothercomparableorganizationsofferingsimilarservices?25.AreHRneedsandprogramsa...
