中国电信协同通信业务中国电信协同通信业务客户服务手册客户服务手册目录1、业务介绍............................................................................................................................................11.1业务定义.........................................................................................................................................11.2业务编号.........................................................................................................................................12、功能特点............................................................................................................................................32.1统一客户端,便捷使用多种通信信息服务.................................................................................32.2统一号码,方便记忆,随身携带.................................................................................................32.3单位通讯录,通信好助手.............................................................................................................32.4灵活的群组操作,事半功倍.........................................................................................................32.5多媒体协同能力,跨时空沟通.....................................................................................................32.6强大的客户自服务管理功能.........................................................................................................33、协同通信业务主要功能....................................................................................................................43.1功能简介.........................................................................................................................................43.2功能列表.........................................................................................................................................54、协同通信业务使用方法....................................................................................................................74.1如何登录.........................................................................................................................................74.2如何操作通信录.............................................................................................................................84.3如何添加好友...............................................................................................................................104.4如何发送IM消息........................................................................................................................104.5如何拨打电话...............................................................................................................................124.6如何发短信...................................................................................................................................154.7如何使用电话会议.......................................................................................................................164.8群组...............................................................................................................................................175、协同通信PC终端要求...................................................................................................................206、常...