QB/CUXXX-20101中国联通电子渠道业务管理规范短信营业厅分册V2.0中国联通公司发布中国联通公司企业标准2010-07发布2010-07实施目录前言...................................................................................................................................I1规范说明.......................................................................................................................11.1背景与目标..........................................................................................................................11.2规范内容..............................................................................................................................11.3参考文献..............................................................................................................................11.4名词解释..............................................................................................................................21.5适用范围..............................................................................................................................22业务描述.......................................................................................................................22.1业务分类标准.......................................................................................................................22.2业务分类结果.......................................................................................................................32.3业务开通范围.......................................................................................................................53自助服务.......................................................................................................................83.1业务查询..............................................................................................................................83.1.1公共类业务...................................................................................................................83.1.1.1亲情号码查询················································································83.1.1.2增值业务订购关系查询····································································93.1.1.3交费记录查询···············································································103.1.1.4当月话费查询···············································································113.1.1.5历史账单查询···············································································123.1.1.6SP代收费查询···········································································一三3.1.1.7账户余额查询···············································································143.1.1.8个人信息查询···································...
