业务管理及管理知识技术规范VIP免费

xxxxxxxxxxxxxxxxxxxxxxxxxxx中国移动通信企业标准xx-x-xxx-xxxx省级业务运营支撑系统（BOSS）业务技术规范门户网站分册RRTheBusiness&TechnicalSpecificationofBusiness&OperationSupportSystem(BOSS)Version：3.0.0中国移动通信有限公司发布2007-xx发布2007-xx实施版本号：3.0.0xx-x-xxx-xxxx目录1.适用范围...................................................................................................................................12.引用标准...................................................................................................................................13.术语和定义...............................................................................................................................14.符号和缩略语...........................................................................................................................45.总体说明...................................................................................................................................55.1.驱动力..............................................................................................................................65.2.目标..................................................................................................................................65.3.编写原则..........................................................................................................................75.4.与BOSS3.0规范总册关系.............................................................................................75.5.解释权..............................................................................................................................76.整体架构...................................................................................................................................86.1.体系结构..........................................................................................................................86.2.系统架构..........................................................................................................................96.3.功能视图........................................................................................................................106.4.网络结构........................................................................................................................117.客户服务界面.....................................................................................................................一三7.1.服务提供方式............................................................................................................一三7.1.1.终端浏览器方式................................................................................................一三7.1.2.自助终端方式....................................................................................................一三7.2.界面设计原则............................................................................................................一三7.2.1.通用原则................................................................................................................147.2.2.版式设计................................................................................................................147.2.3.交互设计......................................................................................................