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第1页共67页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共67页目录目录·······································································1第1章交费方式···························································2一业务介绍·····························································2二其他事项·····························································5第2章电子渠道···························································5一拨号方式·····························································5二资费介绍·····························································6三营业厅·······························································第3章话单查询及帐单式说明···············································10一话费话单查询介绍·····················································10二话单查询二次验证·····················································14第4章产品互转···························································16一业务描述·····························································16二转品牌生效时间·······················································16三后付费与预付费互转···················································16第5章入网（开户）························································16一业务描述·····························································16二入网条件·····························································16第2页共67页第1页共67页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共67页三流程办理·····························································16第6章业务误操作的撤消···················································17一．业务描述····························································17二．业务撤消····························································17第7章客户资料修改·······················································20一业务描述··························································...