邮政储汇业务员职业技能鉴定理论考试学习资料2代理金融营业网点业务管理制度选编目录第一章营业前准备............................................................1第一节设备准备...............................................................1第二节账务准备...............................................................1第三节业务准备...............................................................1第二章储蓄基本业务..........................................................3第一节业务规定..............................................................3第二节风险防范.............................................................12第三章汇兑业务.............................................................14第一节业务规定..............................................................14第二节风险防范.............................................................22第四章卡业务................................................................24第一节业务规定..............................................................24第二节风险防范..............................................................33第五章代收代付业务.........................................................35第一节业务规定.............................................................35第二节风险防范.............................................................35第六章储蓄特殊业务.........................................................36第一节业务规定.............................................................36第二节风险防范.............................................................47第七章理财类业务...........................................................50第一节业务规定.............................................................50第二节风险防范.............................................................52第八章外汇业务.............................................................54第一节业务规定.............................................................54第二节风险防范.............................................................57第九章定期存单小额质押贷款业务.............................................61第一节业务规定.............................................................61第二节风险防范.............................................................63第十章ATM管理.............................................................65第一节业务规定.............................................................65第二节风险防范.............................................................66第十一章电子渠道...........................................................67第一节业务规定.............................................................67第二节风险防范.............................................................69第十二章现金管理...........................................................70第一节业务规定.............................................................70第二节风险防范.............................................................73第十三章重要单证管理.......................................................76第一节相关规定.............................................................76第二节风险防范.............................................................76第十四章交接班和日终处理...................................................78第一节业务规定.............................................................78第二节风险...