1.PROJECTDEFINITION........................................................31.1.........................................................ProblemStatement31.2...........................................................ProblemObjective31.3..............................ProjectselectionandParetoAnalysis32.CONTROLMEASURESANDSECONDARYBENEFITS..........72.1........................................................Definingthemetrics72.2.................................................................PrimaryMetric72.3............................................................SecondaryMetric82.4...........................................................ProcessCapability92.5..................................................Otherbusinessbenefits93.TEAMDEFINITIONANDSELECTION................................103.1........................................................................Definition103.2.........................................................................Selection104.PROCESSMAPPINGANDCAUSE&EFFECTANALYSIS....114.1.............................................................ProcessMapping114.2...................................................Cause&EffectAnalysis155.CSM&FMEAANALYSIS..................................................175.1.......................................CharacteristicSelectionMatrix175.2.................................FailureModesandEffectsAnalysis206.CONTROLPHASE............................................................236.1............................................................FMEAActionPlan246.2......................................................Detailsofactionplan246.3....................................Savingsplanandsavingstodate261.PROJECTDEFINITION1.1.ProblemStatementDuringtheperiodJan–Dec1999,$29,407Scrap/ReworkcostswereincurredasaresultofOfficerelatedproblems.Ofthis$20,799werecausedbyElectricalDesignfaults,ofwhichfaultcode61E(QualityImprovementNotes–ConnectionError)accountedfor$9,973.Thisis47.9%ofallELDfaultsand33.9%ofallOfficerelatederrors.1.2.ProblemObjectiveReduceScrap/Reworkcostsattributedtofaultcode61Eby>50%by31stMay2000yieldingdirectsavingsof$5,000p.a.1.3.ProjectselectionandParetoAnalysisThisprojectwasselectedbecausetherewasperceivedtobeanincreasingamountoftimespentonreworkbytheWindingDepartmentduetoincorrectconnectionsbeingspecifiedonorders.HistoricaldatawascollectedoveraperiodfromJanuary1999toDecember1999intheformofQualityImprovementNotes.AnalysisofthedatawasdoneusingParetoChartsinordertodeterminethemainaspectsoftheproblemthatimpactmostonthebusinessinrelationtoscrapandrework.中国最庞大的资料库下载1.3.1.FirstLevelParetoAnalysisThefirstlevelParetoChartaboveshowsthatElectricalDesignwasthesourceofapproximatelytwothirdsofallMainOfficerelatederrors,andthesecondlevelParetoChartbelowshowsthatfaultcode61EwasthelargestsingleerrorofallMainOfficeerrors.BothoftheseParetoChartsareshownbythevalueofscrapandrework.Faultcode61ErelatestoincorrectconnectionerrorsontheQualityImprovementNotes.20799.14317.92206.41417.3666.170.714.77.54.82.370.785.492.997.7100.00100002000030000020406080100Rej/RewValuePercentCum%Percent$ValueOfficerelatedReject/Rework1999(Value)1.3.2.SecondLevelParetoAnalysis9973.315359.713999.941337.128736.7333.918.213.64.529.733.952.165.770.3100.00100002000030000020406080100FaultCountPercentCum%Percent$ValueOfficerelatedReject/Rewo...