用户SPC理论培训教材1SPC应用基础.........................................................................................22SPC概述................................................................................................32.1什么是SPC.........................................................................................32.2SPC的发展简史..................................................................................32.3SPC的特点..........................................................................................32.4SPC与ISO9000标准体系的联系......................................................33控制图及其应用.....................................................................................43.1什么是控制图......................................................................................43.2质量数据与控制图..............................................................................53.2.1计量型数据.......................................................................................53.2.2计数型数据.......................................................................................53.2.3质量数据的特性...............................................................................53.3控制图原理..........................................................................................53.4控制图贯彻预防原则..........................................................................63.5两类错误..............................................................................................63.63σ方式.................................................................................................73.7控制图的判定准则..............................................................................73.7.1判定稳态准则...................................................................................73.7.2判定异常准则...................................................................................83.7.3点子排列不随机模式.......................................................................83.8休哈特控制图......................................................................................93.8.1控制图的种类.................................................................................103.8.2休哈特控制图的用途.....................................................................103.8.3通用控制图.....................................................................................113.8.4工序能力指数及样本分布图......................................................113.8.5控制图的选用.................................................................................114运用SPC的意义..................................................................................124.1为什么要用SPC.............................................................................124.2应用SPC的意义...............................................................................135控制图和报表.......................................................................................135.1作图基础............................................................................................135.2作图....................................................................................................135.2.1均值极差图.....................................................................................135.2.2均值...