出口退税申报服务平台操作说明书用户手册目录第一章系统概述......................................................................................................................................................4第二章系统环境准备..............................................................................................................................................42.1.证书环境准备.............................................................................................................................................42.1.1.北京一证通.........................................................................................................................................42.1.2.CFCA数字证书..................................................................................................................................52.2.系统环境准备.............................................................................................................................................5第三章系统登陆......................................................................................................................................................53.1.系统登陆.....................................................................................................................................................53.1.1.北京一证通方式登录.........................................................................................................................53.1.2.CFCA数字证书方式登录..................................................................................................................93.1.3.首次登录系统...................................................................................................................................12第四章通知............................................................................................................................................................134.1.通知.............................................................................................................................................................134.1.1.业务概述...........................................................................................................................................134.1.2.流程概述...........................................................................................................................................144.2.电子邮件.....................................................................................................................................................164.2.1.业务概述...........................................................................................................................................164.2.2.流程概述...........................................................................................................................................17第五章办税指南....................................................................................................................................................195.1.出口退(免)税政策.................................................................................................................................195.1.1.业务概述....................................................................................................................................