学校代码:******学生学号:*********浅析社交礼仪对商务谈判的重要性学生姓名:沈佳奇指导教师:******学科专业:旅游管理专业三班所在单位:地理科学学院2012年05月摘要社交礼仪是指人们在人际交往过程中所具备的基本素质,交际能力等。社交在当今社会人际交往中发挥的作用愈显重要。通过社交,人们可以沟通心灵,建立深厚友谊,取得支持与帮助;通过社交,人们可以互通信息,共享资源,对取得事业成功大有获益。随着世界经济文化交往的日益密切,社交礼仪被应用于多中场合,尤其是在商务谈判中凸显了它的重要性,因此本文重点阐述社交礼仪在商务谈判中的应用以及其重要性。本文首先阐述在商务谈判中社交礼仪应当如何被应用,包括谈判前准备,谈判之初,谈判之中,谈判结束等四个部分,详细阐述在整个谈判中社交礼仪的应用。其次阐述在商务谈判中社交礼仪的作用,通过谈判各个环节的社交礼仪的阐述来论证在谈判过程中社交礼仪举足轻重的地位以及其不可或缺的作用最后说明社交礼仪对于商务谈判的重要性,总结本文阐述论证内容,说明社交礼仪对于商务谈判的重要性,并且针对各国交往日益密切,经济往来日益频繁的现状提出了我国对于商务谈判中社交礼仪应该采取的态度和措施。关键词:商务谈判;商务礼仪;行为标准;社交礼仪AbstractSocialetiquettereferstothebasicqualityofthepeoplehaveintheprocessofinterpersonalcommunicationandcommunicativecompetence.Theroleplayedbythesocialexchangesintoday'ssocietypeoplearemoreandmoreimportant.Throughsocialnetworking,peoplecancommunicatewiththesoul,andbuildingfriendships,toobtainthesupportandhelp;throughsocialnetworking,peoplecanexchangeinformation,shareresources,successinourcauseagreatbenefit.Withtheincreasinglycloseeconomicandculturalexchangesintheworld,socialetiquettebeusedinmoreoftheoccasions,inparticular,highlightsitsimportanceinbusinessnegotiations,sothisarticlefocusesontheapplicationofsocialetiquetteinbusinessnegotiationsaswellasitsimportance.Thispaperfirstdescribesthesocialetiquetteinbusinessnegotiations,howshouldbeapplied,includingthefourpartsofthepre-negotiationpreparation,negotiationsinitiallynegotiated,thenegotiationsareconcluded,elaboratedontheapplicationofsocialetiquetteinthenegotiations.Secondsectiondescribestheroleofsocialetiquetteinbusinessnegotiations,toproveapivotalpositioninthesocialetiquetteinthenegotiationprocessanditsindispensableroleinnegotiatingallaspectsoftheelaborationofsocialetiquetteThefinaldescriptionofthesocialetiquettetotheimportanceofbusinessnegotiations,SummaryThispaperdescribesthecontentoftheargument,indicatingtheimportanceofsocialetiquetteforbusinessnegotiationsandnationalexchangesincreasinglycloseeconomicexchangesbecomemorefrequentstatusquoofChina'ssocialetiquetteforbusinessnegotiationsshouldattitudeandmeasurestaken.Keywords:Businessnegotiations;businessetiquette;standardsofconduct;socialetiquette目录序言...............................................1一、谈判准备.........................................2(一)要注意谈判时间的选择..........................................2(二)要注意谈判地点的选择..........................................2(三)要注意谈判人员的选择..........................................2(四)谈判代表要有良好的综合素质....................................2(五)布置好谈判会场................................................2(六)谈判前调查....................................................3二、谈判之初.........................................3三、谈判之中.........................................4(一)心平气和......................................................4(二)争取...