著名国际五星级酒店集团培训教材大全目录Task:AccountFiles任务:客户档案..............................................................................................................................3Task:AccountManagement任务:客户管理................................................................................................................5Task任务:SuppliersFile供应商档案............................................................................................................................7Task:BrandIdentity任务:品牌一致.....................................................................................................................10Task任务:COMPETITORSSURVEY竞争对手调查...............................................................................................12Task任务:StrategicSalesPlan销售策略计划............................................................................................................14Task:StandardLetters任务:标准信函..................................................................................................................16Task:DailySalesBriefing任务:每日销售会议...................................................................................................18Task任务:InitialSalesCall初次拜访.........................................................................................................................20Task:DailySalesCalls任务:每日销售拜访............................................................................................................22Task:JointSalesCall任务:联合销售拜访..............................................................................................................24Task任务:Communication沟通与合作.....................................................................................................................26Task任务:FOLLOWUPACTION活动跟进.............................................................................................................28Task:HotelInspection任务:店内参观....................................................................................................30Task任务:PRODUCTKNOWLEDGE产品知识.....................................................................................................32Task任务:SPP仕达屋优先计划者计划.....................................................................................................................34Task:LeadsManagement任务:信息资源管理......................................................................................36Task任务:CorporateDesignGuideline集团设计标准...............................................................................................38Task任务:MarketingCommunicationsMonthlyPresentation公关部月度汇报展示................................................40Task任务:DatabaseManagement数据库管理............................................................................................................42Task任务:PhotoLibrary图片库..................................................................................................................................45Task任务:Collaterallibrary宣传资料库...................................................................................................................48Task任务:InventoryCheck库存检查...............................................