标准运作程序STANDARDOPERATINGPROCEDURE维也纳3好连锁酒店-安保管理手册目录一、..................................岗位职责......................................................................................................................................................................3(一)安保部经理..........................................................................................................................3(二)安保部主管..........................................................................................................................5(三)保安员..................................................................................................................................7(四)监控中心..............................................................................................................................9(五)保安员(大堂门前岗).......................................................................................................11(六)保安员(巡逻岗)..............................................................................................................12二、................................程序与标准..................................................................................................................................................................13(一)消防安全制度......................................................................................................................13(二)安保员岗位交接制度...........................................................................................................16(三)安保员巡逻制度..................................................................................................................17(四)大堂岗工作制度..................................................................................................................18(五)治安和防损制度..................................................................................................................19(六)酒店停车场管理制度...........................................................................................................21(七)交接班工作流程..................................................................................................................22(八)车辆停放与管理服务...........................................................................................................23(九)火警处理流程......................................................................................................................24(十)发放车卡工作流程..............................................................................................................25(十一)雨中工作流程流程..............................................................................................................26(十二)对讲机呼叫应答制度...........................................................................................................27(十三)查看录像带工作流程...........................................................................................................29(十四)消防主机报火警处理流程...................................................................................................30(十五)酒店报火警流程..................................................................................................................31(十六)物品外调工作流程...