宜昌国际大酒店绩效考核体系实施细则（草案）北大纵横管理咨询公司二零零二年十二月目录第一章总则...................................................................................................................11．1绩效考核意义...................................................................................................11．2绩效考核原则...................................................................................................11．3绩效考核对象...................................................................................................21．4绩效考核内容...................................................................................................2第二章中层及中层以下管理人员绩效考核...............................................................32.1业绩合同..............................................................................................................32.2业绩考核指标内容..............................................................................................52.3业绩考核指标权重..............................................................................................62.4业绩考核周期......................................................................................................72.5业绩考核实施者..................................................................................................82.6业绩考核数据......................................................................................................82.7业绩考核流程......................................................................................................92.8业绩考核分值计算............................................................................................102.9业绩考核结果....................................................................................................10第三章操作服务人员绩效考核.................................................................................123.1业绩考核内容....................................................................................................123.2业绩考核指标权重............................................................................................123.3业绩考核周期................................................................................................一三3.4业绩考核实施者............................................................................................一三3.5业绩考核流程................................................................................................一三3.6业绩考核分值计算............................................................................................143.7业绩考核结果....................................................................................................14第四章绩效考核奖金分配.....................................................................................一五4.1业绩考核奖金分配........................................................................................一五第五章绩效考核实施.............................................................................................一八5．1绩效考核者训练.........................................................................................一八5．2绩效考核实施过程.....................................................................................一八5．2．1绩效考核工作年初考核内容调整.......
